Step-by-step guide

How do I activate an eSIM on the Edge 50 Neo?

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Good to know first: Setting up your BuddySIM eSIM takes two steps – installing and activating. You can install it (scan the QR code, enter the details manually or via link) any time right after purchase. The eSIM is then on your device, but not yet active.

You activate the eSIM by turning on data roaming and selecting it as the line for mobile data. Important: activation can only happen in the destination country – only there does the eSIM connect to the local network, and only then does your plan's validity period start (except for global or Europe bundles, where Germany also counts as a destination).

  1. Open the Settings on your Edge 50 Neo.
  2. Go to Connections → SIM Manager (or Network & internet → SIMs) and choose “Add eSIM”.
  3. Scan the QR code from our email – or enter the activation details manually in the Android format LPA:1$[SM-DP+ address]$[activation code].
  4. In your destination country, turn on Data Roaming for the BuddySIM eSIM and select it as the line for mobile data – done!

Note: For some eSIMs (depending on the destination country), the Edge 50 Neo does not set the APN automatically.

An APN (Access Point Name) is the access configuration your smartphone needs to connect to your provider's mobile data network.

First turn off Wi-Fi and check whether mobile data already works, because on Wi-Fi the phone shows 0 bytes for the eSIM.

If it does not, go to Settings → Network & internet → SIMs & mobile network → BuddySIM → at the very bottom Access Point Names (APNs) → + and enter manually:

  • APN: data.esim
  • Username: BuddySIM
  • Password: (leave empty)

Save the access point and then select it.

Questions or need help with activation?

Our support team is happy to help – via WhatsApp, email or phone.